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Why buy from us?

Exotic-Pets.co.uk has been building a community of hobbyists for over a decade and in doing so has developed a very loyal following.

Customer Care

An enormous amount of our sales are returning customers and they consistently tell us; they love the service they receive, they love our prices and they love being part of the wider Exotic-Pets.co.uk community.

Please read our Customer Testimonials page to see what just a few of our customers have said about us.

We take pride knowing that our customers enjoy shopping with Exotic-Pets.co.uk, and as a team we constantly strive to improve the service we offer.

Our Sales Team

We have a wealth of experience working directly with exotic pets. Our team can guide you from purchasing your first reptile, amphibian or invertebrate; right through to offering aftersales support and giving advice on health and hygiene products, providing animal enrichment and/or nutrition. 

Unlike some of our competitors, we are hobbyists and understand the necessity of providing good information and supplying quality products.

Savings VS RRP

As an established business, we’ve formed strong partnerships with our suppliers. This has enabled us to make savings, meaning we can pass on these savings directly to our customers. 

Pet Points

Not only can you make great savings, we also give away Pet Points every time you order with us. 

Pet Points can then be used as a discount towards your next order, or you may prefer to save them up and get an order for free!

Free Delivery

This is available to all our retail customers, new or old spending over £59 (excludes livestock and frozen items). Alternatively, we now offer Express Delivery and a Click and Collect service. More details can be found about these services on our Delivery Information page. 

When shopping with Exotic-Pets.co.uk you can be confident in receiving your goods. All our orders are tracked and insured so if anything does go wrong with your delivery, we can replace it and at no extra cost.

Secure Payments

If you'd like to pay by debit or credit card then you can do so securely via SagePay, alternatively you can place orders via PayPal allowing you to use your PayPal balance.

Our website now uses an SSL encryption, this prevents anyone from eavesdropping on any data being transferred between the user and our web server. While this is highly unlikely, it is always comforting to know that any data would be unrecognisable to them.


Can't find what you're looking for? Please see our FAQs page



SEE ALL Latest News

Pet Food Range
Saturday 14 January 2017

Our product range is continuing to grow, and we are sure that will find something of interest.



Exotic Pets UK Limited, Bagthorpe Farm, Hollins, Old Brampton, Chesterfield, Derbyshire, S42 7JH, United Kingdom
01246 568390   support@exotic-pets.co.uk
Registered in England and Wales. Company registration number: 06551434. VAT number: GB 937209218
© Exotic Pets UK 2005-2017. Your access to and use of this Website is conditional on your acceptance of these terms.