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Food and supply orders during COVID-19 Read more

Royal Mail Tracked Services

Wednesday, 22nd April 2020

Introducing our new delivery options.

What are Royal Mail Tracked deliveries?

Customers choosing Royal Mail Tracked Services will receive a delivery time and day via email and SMS, so you know when to be around to receive your parcel.

It also provides end-to-end tracking for us the sender and you the recipient. You can track your order from posting to delivery.

Why is this better than standard Royal Mail parcels?

Royal Mail 24/48 offer only a very basic service, once an order leaves our premises, we are unable to track the delivery until it has been delivered. 

Are there any other advantages to tracked services?

Royal Mail Tracked has a 95% on time delivery rate.

We understand from speaking to our Royal Mail account manager that Tracked Services are always given priority over standard parcels.

If parcels get lost in transit, delayed due to misrouting, or arrived damaged, they can easily be claimed for and refunds/replacements issued. We just need a photo!

Are there any disadvantages to using tracked services?

Like all good things, it costs a bit more.

The service is still none guaranteed, but based on our data testing we can see that deliveries are far more reliable with tracked services than any other Royal Mail service we are using. 

Choose Royal Mail Tracked today

  • End-to-end tracking for sender and recipient
  • Predicted day and estimated time of delivery by SMS and/or email

Keywords: livefood deliveries, royal mail tracked for livefood,

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