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Error with new postage rate fixed

Monday, 29th April 2013

We would like to thank the customers who kindly pointed out an error with the checkout page over this weekend.

By making our delivery prices more affordable, an error had appeared and was missed. This prevented livefood and/or dried goods to be ordered fully through to the checkout page, showing an error message. It was fixed first thing this morning and shouldn’t cause any further problems.

We apologise for any inconvenience this may have caused.

Keywords: postage rates, delivery costs, error with checkout page, error with order,

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