Latest News & Events

Latest news and forthcoming events at Exotic-Pets.co.uk

Wednesday, 8th May 2013
British Tarantulas Society Exhibition 2013

Come down and see us at the British Tarantula Society (BTS) show on Sunday 19^th May. Doors open to the public at 11am till 4pm with a small entrance fee. Refreshments will be available as always with the tasty burger van outside.

The Coseley School
Henne Drive
Off Ivyhouse Lane
Coseley
West Midlands
WV14 9JW
See map for directions .

We will have a nice selection of inverts, equipment and décor this year.

Monday, 29th April 2013
Error with new postage rate fixed

By making our delivery prices more affordable, an error had appeared and was missed. This prevented livefood and/or dried goods to be ordered fully through to the checkout page, showing an error message. It was fixed first thing this morning and shouldn’t cause any further problems.

We apologise for any inconvenience this may have caused.

Thursday, 25th April 2013
New Delivery Costs

Most people will be aware that Royal Mail have increased their prices dramatically from the 2nd of April 2013. We have spent that last few weeks sourcing new couriers and deciding on some flat rate prices to charge. Here are our new prices:

LIVEFOOD – ONLY

This starts from only £3.50 for up to fifteen tubs!

LIVESTOCK (REPTILES/AMPHIBIANS)

During the warmer weather we have decided to slash our courier price and dispatch livestock on a next day service; this will cost £15.95. We will still have the earlier options available such as before 12 noon and 9am. In the cooler months of winter we will not risk sending out orders on a next day service and will only dispatch these on a before 12 noon service to ensure the heat packs are still warm and to prevent any stress to the animal. This service costs £19.95.

INVERT / FROZEN GOODS

We understand that our customers do not want to be paying over the odds when purchasing just a single spiderling or praying mantis. Price starts from £7.95 for small light items and will not exceed £8.95. All invert orders will be guaranteed to arrive the following day from dispatch.

EQUIPMENT

Smaller items will have a flat rate charge of £4.95 whereas large heavy equipment such as sand and vivariums will cost no more than £8.95 on a next day service.

Prices to Northern Ireland and Scottish Highlands may vary.

Our regular customers will know that we have decided to give you a quick courtesy call on the day of dispatching your order for livestock, invert or frozen goods. This is to ensure you will be home and so that you do not have to wait in every day from placing the order. Your account will also be updated to show this has been dispatched and a tracking number (if available) provided.

It is extremely important that all our customers check their contact details to ensure we have the correct telephone number. We NEVER pass on your details to third parties; we will only call you to inform you of the dispatch of the order or if there are any problems with the order placed. If a voice message can be left, we will inform you of the dispatch via this method.

Friday, 12th April 2013
Back To Normal

After a very tough few weeks the weather seems to have started to finally clear. Hooray!!! Unfortunately we were quite hard hit with the elements recently which did make our workplace hard to get to; even on foot and certainly impossible for couriers to reach us. We did as many hand deliveries as we could during this time, and it was nice to meet a lot of you, even if it was often very briefly. Fortunately we can all look forward to the sunshine now! Our normal service will resume from Monday onwards as we have finally caught up with our backlog of orders, so the turn around of all orders will be greatly improved.

We will have lots of new and exciting stock coming in over the next few weeks, so keep checking the site for real time updates or give us a call on 01246 568390 if you can\'t find what you\'re looking for.

Monday, 25th March 2013
Snowed In!

Due to where we are based (high up within the hills), our access lane is covered with approx. 5-9ft high snow drifts. Taking this into account, we will only be at the farm to check and feed animals then it will be an early day for us. Even we cannot access the farm lane and have to get geared up for a very bitterly cold trek.

Please contact us via email rather than calling and leaving messages. I would like to say that tomorrow may be better; however looking at the forecast more snow is due to hit us in the coming days. This is going to cause further delays on livestock orders however keep a look on the site as we are going to have some good special offers on dried goods.

Wednesday, 20th March 2013
Bosc Monitor Pre-Order

Order in advance and purchase one of this year’s first Bosc Monitor babies. We are due to receive these for the Easter weekend and will run this special offer ONLY until we have received them in stock. Once “on site” the price will be increased to cover costs of housing and feeding.

We are among a selected few who will have these available early; other suppliers do not offer these until the beginning of May.

Please be aware of how large Bosc Monitors grow and ensure that you can provide all the correct housing requirements this beautiful species needs. They become “dog tame” with regular handling and interaction.

Friday, 8th March 2013
New Products Available

We still have further Komodo products to add to the website, along with some other brands including Exo Terra and Arcadia.

Thursday, 7th March 2013
Yorkshire Invertebrate Show

There is a new insect show on this weekend in Leeds, we are standing amongst many other traders. So come and show your face at the event, have a chat and pick up some bargains!

Yorkshire Invertebrate Show, St Margaret's Hall, Church Road, Horsforth, Leeds, LS18 5LQ.

11am-4pm - Sunday 10th March

£4 Per Adult
£2 Under 16
Under 5's Free

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