Order: I've just placed an order, when will I receive it?
If we have the stock on site, you will receive your order within 1-4 working days. Some order may take longer depending on the species you have ordered.
Once you have placed and paid for an order with Exotic Pets, you can check the progress by logging into my account - my orders - and clicking on the appropriate order. We will leave you an estimated delivery date with a TNT or Royal Mail Reference number so you may track this (unless this is being sent via 1st class a delivery date will only be given).
If we have the items on site, your order will be dispatched within 1-4 working days. Some items we need to order from our supplier like fresh food, dried goods and most of our livestock, we only keep a small amount on site.
If we need to order anything from our suppliers, please allow 10 working days.
delivery time, delivery date, order time, time of delivery,
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