Order: I've just placed an order, when will I receive it?
If we have the stock on site, you will receive your order within 1-4 working days. Some order may take longer depending on the species you have ordered.
Once you have placed and paid for an order with Exotic-Pets.co.uk, you can check the progress by logging into my account - my orders - and clicking on the appropriate order. We will leave you an estimated delivery date with a TNT or Royal Mail Reference number so you may track this (unless this is being sent via 1st class a delivery date will only be given).
If we have the items on site, your order will be dispatched within 1-4 working days. Some items need ordering from our supplier like fresh food, dried goods and most of our livestock, we only keep a small amount on site.
If we need to order anything from our suppliers, please allow 10 working days.
For more information, please read: How the Exotic-Pets.co.uk website works
delivery time, delivery date, order time, time of delivery,
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