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How the Exotic-Pets.co.uk website works

Exotic-Pets.co.uk sells and lists stock that we keep on-site and stock that is available from our suppliers.

We only keep a limited amount of animals and supplies on site. The rest of the stock is available to us.

*On Site - this means it's with us and is usually dispatched within 1-4 working days.
*Off Site - this means we need to order it in from one of our suppliers, therefore we need 5-10 working days to process you order.

Why do you only keep a limited amount of animals/stock on site?

We only keep a limited amount of animals on site to keep our overheads down. The savings we make are passed on to you.

Because Exotic-Pets.co.uk is an e-business, we don't have an actual bricks-and-mortar shop - therefore we don't stock animals/product on the off-chance that someone will pop-in and buy them.

With the time and money saved by not having to feed, house and heat these pets, we are able to offer them to you at the best possible prices.

Why do prices change weekly?

Our prices reflect what we buy the animal/item in for. As our suppliers change their prices, we change ours.

About ordering an Off Site item

When you order an Off Site item, it's just like going in to your local pet shop and asking "can you get me an XYZ?" - if the shop keeper doesn't have one in the shop (On Site) he/she will then refer to their trade lists. If the pet is available, you'll be told - "yes, I can get you one in next week".

Off Site items are exactly the same. We order your new pet in; make sure it is fed, watered and healthy then send it directly to you.

Can you send live animals through the post?

Yes. You'll receive the animals the same way (if not better packaged) than the wholesalers/suppliers send them to your local pet shop.

Why are there so many WC (Wild Caught) animals on Exotic-Pets.co.uk?

All the animals listed on the web site are what are available to us. The majority of the animals are from the exact same trade lists other pet shops use. The difference is we state if an animal is WC, CF or CB - so you can make an informed choice.

It would be very easy for us to simply not mention if an animal is WC - or just highlight the ones that are CB. But this is a subject we're passionate about and feel all Pet Shops should be open and honest about where the stock is from. We hope that by being one of the first retailers to publish the origin of the animals, other retailers will follow suit.

If you buy a CB pet from Exotic-Pets.co.uk; it really has been Captive Bred.

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